A year ago, FINRA (Financial Industry Regulatory Authority) issued guidance to brokerages on the use of social media sites such as Facebook and Twitter, along with use of its own websites as a promotional tool.

Another task force will be convened next month (March 2011) and is likely to issue further guidance on the subject, according to Joseph Price, FINRA senior vice president of corporate financing and advertising regulation.

FINRA regulated members can archive a daily screenshot of their website pages using the Website-Archive service – a free trial is available.

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How long will my screen-shots be stored?

We store the daily screen-shots of your web pages for the length of your contract, which is usually a year. We can also provide you with a monthly archive file which you can either download or we can provide to you on DVD.

Can I download the saved web pages?

When viewing either the thumbnail or the full screen image within your browser, you can right-click then select ‘Save as’ to save the image onto your computer.

Can you provide me with a copy of my saved web page screen-shots?

We can provide you with a regular monthly download or DVD of your content for safe storage.

How secure is my archived data?

We keep multiple redundant copies of your daily archived screen-shots, and they are only accessible via your password protected area.

Can you archive password protected areas?

Yes we can. You will need to provide us with the details, which will then be securely saved within your account.

Can you archive Secure HTTPS websites?

Yes, as we use real browsers, we can archive almost anything that can be viewed on the web.

Can you archive entire user journeys / shopping transactions?

The technology our service is built on can automate the clicking of buttons, typing text, completing forms and clicking of links, we can easily navigate from one page to another or even run through shopping cart scripts. This allows us to capture for example a screenshot of the terms and conditions agreed to by the customer.

How frequently can I archive my website?

Our standard frequency is daily, which is what we would recommend. If you do it less frequently, you are putting yourself at risk of compliance issues.

How do you perform your archiving?

We have extended a number of industry standard tools to meet with the demanding needs of the Website Archiving market. We use real web browsers on real operating systems to run through the pages on your site, taking screen-shots of the pages you require. These screen-shots are then uploaded to our secure archive server, where they can then be viewed.

What web browsers do you use?

We use a variety of real web browsers such as Firefox and Internet Explorer to capture the screen-shots of your website. If you have a particular requirement then please discuss this with us.

What screen resolution do you use?

We use browsers with a screen resolution of 1024 x 768, however we also scroll down for the entire page, so the image may be larger than this.

How do I access my archived screen-shots?

You can view your archived screen-shots from any internet enabled device, by simply logging in to your personal area within our customer portal. You do not need to install any software, just access it via a web browser.

Can you provide me with an ESCROW facility?

We do not operate a specific ESCROW facility, however we have a number of partners that we work with.

You say you archive from the cloud – what do you mean?

The Cloud is a term used to describe an expandable dynamic computing resource which has almost infinite capacity. It has turned computing into a utility where you pay for what you use, but don’t have to get involved in it. If you imagine the electricity utility grid, you only pay for what you use, you can keep plugging in more appliances, and don’t have to be an engineer to use it.

Can you download and archive PDF or Word documents?

Yes. We can download and archive any format of files. Contact Us for details.

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Legal Disputes

Disputes over the content of websites are on the increase. Our Website Archive service records a daily screenshot of your website pages, allowing you to clearly demonstrate what content was shown to your website visitors, and equally as important, what was not.

A simple daily screenshot of all your website pages can help you to resolve a dispute quickly and unequivocally, as they say, a picture is worth a thousand words.

Compliance

A number of regulatory and archiving compliance regulations exist for different industry sectors and geographies, such as:

  • SEC and FINRA (US)
  • Financial Services Authority – FSA (UK)
  • Health Insurance Portability and Accountability Act (US)
  • Gramm-Leach Bliley Act. (US)
  • Sarbanes-Oxley Act (SOX)
  • Federal Rules of Civil Procedure (FRCP) (US)

A Historical Record

Recent research estimates that the average life expectancy of a website is less than 75 days, and that every six months ten percent of website pages on the UK domain are lost.

Make sure yours is not one of them – start your archiving today.

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We are pleased to announce that the executive management team at Cloud Testing / Website Archiving has been strengthened by the arrival of Matt Rees as Sales Director.

Matt joins Cloud Testing after 7 years at Site Confidence, the UK’s largest website performance and monitoring company where he was Head of Sales. Matt teamed up with Phil Smith & Kirsten Osa in the early days of Site Confidence and was instrumental in growing the business in preparation for its successful sale to NCC Group PLC in 2007.  He was latterly responsible for integrating the sales function into the PLC Group post acquisition and departed with new business sales growth and renewal rates at record highs. He is well known in the industry and has a wealth of senior contacts through many of the UK’s largest online businesses and organisations.

Matt said “Cloud Testing has an excellent product set with more exciting new services scheduled for 2011. I’m looking forward to working with Kirsten and Phil again, and utilising my commercial experience to take Cloud Testing to the next level”.

Phil Smith, CEO and joint founder of Cloud Testing said “We’re in for some exciting times, with a period of unprecedented growth for the company along with the re-union of the old team.”

Matt can be contacted at matt.rees@cloudtesting.com

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We have added the latest version of Firefox (3.6) to the list of browsers that cab be used for archiving your website. Most websites are developed to look and perform the same in all modern browsers, so we normally choose and update the browser that we use to test your website, however there are some times when a specific version is required. As our capture technology actually runs real browsers on real operating systems, and is capable of interacting with your website, we can capture areas other archiving companies can not, such as e-commerce transactions and login / password protected areas.

We can currently capture screen shots of all the pages on your website using the following browsers:

Firefox 3.0, 3.5 and 3.6

Internet Explorer 6.0, 7.0 and 8.0

Please contact us if you would like to know more about our

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